Frequently Asked Questions

The Rigid Boxes offer a variety of materials to choose from. Businesses can get buxboard, paperboard, kraft, greyboard, or rigid board. These materials are available in different thicknesses that can be chosen according to product requirements.

Yes, we do provide recyclable and eco-friendly packaging options as per brand preferences. We use printing and finishes accordingly to make them recyclable.

We use state-of-the-art printing machinery depending on your order specifics. Some options that are available:

1. Offset printing
2. Digital printing
3. Screen printing
4. Flexographic printing
5. UV printing
6. Rotogravure printing

We offer CMYK and PMS color schemes to ensure that you get the exact same colors across all batches.

We offer a wide range of protective and aesthetic finishes, including:

Laminations: Matte, Gloss, Soft-Touch / Silk, and Anti-Scratch Lamination.
Coatings: Aqueous coating, standard varnish, Spot UV, and raised spot UV.
Texturing Elements: Hot Foil Stamping (Gold, Silver, Holographic), Embossing, and Debossing.

There is no minimum order quantity. You can even order one sample box to review the material or other related items. And after that, you can order more quantities.

Yes, you can make changes to your order until you accept your online proof, but not after that. Contact our team or email us to make changes.

Yes, the per-unit price decreases significantly as your order volume increases. We offer competitive wholesale pricing for large-scale orders.

All charges will be included in your quote. There will be no hidden charges.

We only accept legitimate forms of payment. You can pay us via any of our accepted card processors, PayPal, Visa, Mastercard, check, wire transfer, American Express, cash deposit, and other authorized ways.

We accept vector formats such as PDF, AI (Adobe Illustrator), and high-resolution PNG/JPG files (at least 300 DPI).

Yes, we provide custom dieline templates matching your exact dimensions. If you need assistance setting up your artwork, our professional packaging design team offers free design support to ensure your graphics align perfectly with the bleed and fold lines.

Absolutely. We provide 2D and 3D mock-ups, and structural proofs for your review. Production never starts until you give final approval.

It takes 8 to 10 business days to manufacture and deliver your order after the final approval of designs.

Yes, we do offer rush deliveries at the customer's request, which usually take 4 to 6 business days. But the cost will be different from the standard one.

We offer free shipping across the United States on qualifying custom packaging orders.

To ensure safe, reliable, and tracked delivery, we partner with major logistics networks, including FedEx, UPS, and DHL.

Yes. As soon as your order ships, our team provides full tracking information so you can monitor your shipment directly to your doorstep.

Yes, we offer some promotions and discounts as well. Subscribe to our newsletter to stay updated.

The more you buy, the less you will pay. Buying boxes in bulk reduces the per unit cost, which gives you profit margins.

We do not charge sales tax on orders shipping within the USA.

You can contact us anytime through our website contact form, via email, or by calling our customer support helpline during business hours for one-on-one assistance.

We stand by our quality guarantee. If your order arrives with manufacturing defects or shipping damage caused by our end, contact us immediately with photographic evidence, and our team will work quickly to resolve or replace the affected items.

If you receive damaged products, then contact our team; they will make sure to process a refund for you.